Appliance Repair Questions? Ask a Technician for Answers ASAP
HI my name is***** am here to help. Is your Bosch dishwasher bult in with a decor door fitted?
Hi sorry for the delay. Have you removed the dishwasher and have you been able to look at the back of the dishwasher occasionally the model label will also be on the back.
You do not need to accept any calls.
Are you able to send a photo of the label
Hi my name is ***** ***** I have been in the repair field for over 20 years. I will be glad to help you today. A leak on the door is not necessarily an issue with the door seal. It is more likely that the dishwasher is overflowing because of a blockage or incorrect drain hose configuration. Another cause could be if regular dish soap was added or regular dish soap residue on the dishes that were added. Regular soap will cause excessive suds that block the drain. Also be sure the filter is regularly cleaned. Another cause could be dish configuration directing the water towards the door.
It does not matter about whether the configuration changed or not. It can still cause an issue even 10 years later. When you open the dishwasher at the end of a cycle, is there water in the bottom of the dishwasher? If so, are there suds in it? Does the drain hose come through the cabinet very high or very low?
Is it connected to a garbage disposal? The disposal port that the dishwasher connects to has a cap in it that has been removed. Will you remove the hose and check with a flashlight that there are no pieces of that cap that need to be poked out still and also check i n the end of the dishwasher hose to see if there is a check valve? Some models have a check valve in the hose and if so that can be removed.
Why the negative rating? If the issue is more complex than expected it means the service was bad?
You did not ask about the model number at any time during our communication. I see you mentioned that you could not find the model number in the original post. Forgive me for finding urgency in trying to assist you in finding a leak. If I would have known there was urgency in getting the model number I could have helped with that too.