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Tim Cooke
Tim Cooke,
Category: Appliance
Satisfied Customers: 1748
Experience:  Owner at Self-employed
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Thje sliding window panel for the exhaust is too long what

Customer Question

Thje sliding window panel for the exhaust is too long what do I do about that
JA: What's the brand and model of your appliance? How old is it?
Customer: It's new its EX100
JA: How long has this been going on? What have you tried so far?
Customer: Im just setting it up--it's the sliding panel for the window--the moving bit covers the hole when I try to fit it
JA: Anything else we should know to help you best?
Customer: air conitioer --sliding part of window panel too long
Submitted: 8 months ago.
Category: Appliance
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 8 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tim Cooke replied 8 months ago.

Hello, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.

Is this a Delonghi product?

If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.

Customer: replied 8 months ago.
it is
Customer: replied 8 months ago.
Ok so what’s the best thing I can do with this problem
Customer: replied 8 months ago.
Are you really responding
Customer: replied 8 months ago.
A text would fine instead of a call
Customer: replied 8 months ago.
Could I have chat conversation
Expert:  Tim Cooke replied 8 months ago.

Please accept my apologies for the delay in following up - I was on a phone call that took longer than I expected.

I'll reply within the next 10 minutes....

Expert:  Tim Cooke replied 8 months ago.

The probably answer is that you'll have to cut the sliding panel, but what type of window do you have? Is it viable to fit the outlet assembly vertically?

Customer: replied 8 months ago.
you’re right.. I d thought of that .it’s a sash. I take it it’s possible to cut this safely how do I do that or where ca I go to have it done
Expert:  Tim Cooke replied 8 months ago.

Ah OK a sash. Yes you've have to cut it.

It should be easy - I can guide you. If this panel is the metal version then you'll need a hacksaw. Do you have one or shall I send you a link to a fairly cheap but good product?

Customer: replied 8 months ago.
No it’s plastic
Expert:  Tim Cooke replied 8 months ago.

OK. In that case you can score it with a knife and then snap it.

You'll need:

tape measure
ruler straight edge
Stanley type knife with a sharp blade
An old towel or a dust sheet (to rest on)

Customer: replied 8 months ago.
Expert:  Tim Cooke replied 8 months ago.

I would start by measuring the width of the window frame that you're fitting it into.
Then hold the two pieces with the end of the sliding piece about 25mm clear of the hole, and measure the total length of those.

The difference between those two measurements is the amount that you need to cut off the sliding piece. Cut the end that will remain hidden.

Expert:  Tim Cooke replied 8 months ago.

Hello, how are you getting on with your window panel?

Customer: replied 8 months ago.
Good advice this correspondence now closed