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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Our 10 year old fridge freezer has stopped working. Can we

Customer Question

Hi Our 10 year old fridge freezer has stopped working. Can we get an engineer to come please?
JA: What's the brand and model of your product?
Customer: siemens. Don’t know the model
JA: What have you tried so far?
Customer: nothing really
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: o no
Submitted: 9 days ago.
Category: Appliance
Customer: replied 9 days ago.
Please see above
Expert:  Tamar D replied 9 days ago.
Please read entire message before respondingHi there, my name is*****’ve got over 10 years in the trade and I’ll be glad to help
Please disregard any automated phone request or service requests as they are generated by the website. You do not have to accept phone requests
unless you want that service.
Please bear with my responses, I may be actively working on the job site also.
There may be a slight delay in between our messages
Expert:  Tamar D replied 9 days ago.
Hope you are doing well today. I can help you troubleshoot this, or if you don’t feel comfortable doing that, I can give you some recommendations for engineers in your area.Just let me know how you’d like to proceed