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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3012
Experience:  18+ years experience as Appliance Tech.
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There is no power, it will not switch on, smeg DO81CSS-5,

Customer Question

There is no power, it will not switch on,
JA: What's the brand and model of your appliance? How old is it?
Customer: smeg DO81CSS-5
JA: How long has this been going on with your Smeg appliance? What have you tried so far?
Customer: ONLY SINCE yesterday, we have checked the power to everything else and it is ok
JA: Anything else we should know to help you best?
Customer: no it was working the day previous went to switch it on and it wont
Submitted: 16 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 16 days ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Have you seen any error codes/flashing lights?

Is it same on both ovens ?

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 16 days ago.
Both ovens operate off the same power switch, there is no power getting to the oven therefore no flashing or warnings
Customer: replied 16 days ago.
I was thinking it might be a fuse issue but would not have a clue where to start looking
Customer: replied 16 days ago.
Are you still there
Expert:  KevinWhiteJA replied 16 days ago.

Thanks for that.

Sorry was away for few minutes.

As it is completely dead this indicates CLOCK Transformer is faulty and will need replacement.

The part is available here for around £30 + repair charges.

If you have any further questions, do not hesitate to ask!

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If you are satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated. Thank You!

Expert:  KevinWhiteJA replied 15 days ago.

Hiya, did that help ?

The question is still open so, wanted to check if all is good ?

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If I have fully answered your question(s) to your satisfaction,

Please click on STARS (*****) from top of this page so, we can close this.