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David McCready
David McCready, Customer Service
Category: Appliance
Satisfied Customers: 151
Experience:  Owner at Self Employed
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Can’t see brushes on my Bosch washing machine.it has a NIDEC

Customer Question

Can’t see brushes on my Bosch washing machine.it has a NIDEC pms motor.
JA: Do you know the model of your Bosch appliance? How old is it?
Customer: WAN28280GB/05 approx 5 yrs old.
JA: How long has this been going on with your Bosch appliance? What have you tried so far?
Customer: Problem ,stopped turning yesterday. Only suspected brushes but don’t see any on motor.
JA: Anything else we should know to help you best?
Customer: No other issues.
Submitted: 17 days ago.
Category: Appliance
Expert:  David McCready replied 17 days ago.

Hi my name is ***** ***** I am here to help. I do not get paid for my assistance unless you are happy with my help and give a positive rating.

I am just looking up the details of your washing machine.

Expert:  David McCready replied 17 days ago.

HI are you still there?

Customer: replied 17 days ago.
Expert:  David McCready replied 17 days ago.

Okay I have checked the model and the motor you have on that machine is digital and does not have brushes.

What is the issue with the washing machine, did it display any error codes?

Customer: replied 17 days ago.
Think the code was E28
Expert:  David McCready replied 17 days ago.

Ok E28 is a fill fault, is the washing machine filling with water?

Customer: replied 17 days ago.
just put machine on again to see if code appears again will take 1hr to go through cycle.
Customer: replied 17 days ago.
Will restart conversation after cycle.thanks.
Customer: replied 17 days ago.
Code was E18 problem sorted (filter blockage).thanks.
Expert:  David McCready replied 17 days ago.

Good job glad you are sorted.