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David McCready
David McCready, Customer Service
Category: Appliance
Satisfied Customers: 141
Experience:  Owner at Self Employed
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Why does my integrated fridge freezer, Zanussi ZBB28651 keep

Customer Question

Why does my integrated fridge freezer, Zanussi ZBB28651 keep flooding. Every day i mop up water or frozen ice from the shelves and base of the interior. i make sure that nothing is up against the drainage hole but it still happens. Any ideas?
JA: Who makes your fridge?
Customer: Zanussi
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: Several months. Make sure drainage hole at back is clear
JA: Anything else we should know to help you best?
Customer: No
Submitted: 15 days ago.
Category: Appliance
Expert:  David McCready replied 15 days ago.

HI my name is***** am here to help. I do not get paid for my assistance until you rate my answer.

Have you tried clearing the drain hole. You can do this with a cotton bud if you no longer have the tool supplied with the fridge freezer.

Customer: replied 15 days ago.
No I will try this. Is there any other suggestion if this doesn't work?
Customer: replied 15 days ago.
No thank you
Customer: replied 15 days ago.
Any other suggestions?
Customer: replied 15 days ago.
Hello?
Expert:  David McCready replied 15 days ago.

Hi please get back to me if that doesn't work. I will still be able to help.

In the meantime if you are happy wit the assistance please rate my help.