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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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A red service light came on in the middle of the wash cycle.

Customer Question

A red service light came on in the middle of the wash cycle. It is a fairly new machine
JA: What's the brand and model of your lighting? How old is it?
Customer: About 3 years XT80ZPI923 Whirlpool
JA: How long has this been going on with your WhirlPool lighting? What have you tried so far?
Customer: About half an hour. I didn't try anything yet
JA: Anything else we should know to help you best?
Customer: The machine Rinse hold and Rinse green light sare in
Submitted: 17 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 17 days ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number (from the label/rating plate inside the door)

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 17 days ago.
XT8OZFI923
Customer: replied 17 days ago.
Expert:  KevinWhiteJA replied 17 days ago.

I am not available for phone call as advised earlier.

XT80ZPI923 is incorrect model, can't find anything with this number.

The model number starts with WW ....

Expert:  KevinWhiteJA replied 17 days ago.

If you cannot find the model number please attach an image/video of the flashing lights/control.

Customer: replied 17 days ago.
How do I reset the machine or is it wise to try?
Expert:  KevinWhiteJA replied 17 days ago.

As advised earlier:

XT80ZPI923 is incorrect model, can't find anything with this number.

The model number starts with WW ....

If you cannot find the model number please attach an image/video of the flashing lights/control.