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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Liebherr freezer and I need a new shelf please,

Customer Question

Hello there, I have a Liebherr freezer and I need a new shelf please, size 395mm x 357mm, can you help me?
JA: Do you know the model of your Liebherr freezer? How old is it?
Customer: It is Liebherr Freezer Premium 7080 920-01 and it is 10 years old
JA: How long has this been going on with your Liebherr freezer? What have you tried so far?
Customer: It is not broken, I just need a replacement shelf because one got smashed
JA: Anything else we should know to help you best?
Customer: Can you send me a replacement shelf or tell me where I can get one from?
Submitted: 17 days ago.
Category: Appliance
Expert:  Tamar D replied 17 days ago.
Please read entire message before respondingHi there, my name is*****’ve got over 10 years in the trade and I’ll be glad to help
Please disregard any automated phone request or service requests as they are generated by the website. You do not have to accept phone requests
unless you want that service.
Please bear with my responses, I may be actively working on the job site also.
There may be a slight delay in between our messages
Expert:  Tamar D replied 17 days ago.
Can you give me the exact model number of the unit
Customer: replied 17 days ago.
7080 920-01
Customer: replied 17 days ago.
This must be a scam! you've just had £5.00 off me, I'm paying any more money and I am going to report you to trading standards
Customer: replied 17 days ago.
should say I'm NOT paying any more money!!!
Expert:  Tamar D replied 17 days ago.
Sorry you feel that way. If you don’t want my help you can get a refund