How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 2160
106347225
Type Your Appliance Question Here...
Erdal Zal is online now

How can I unlock Bosch hob about 1-2 yrs old? There is a

Customer Question

How can I unlock Bosch hob about 1-2 yrs old? There is a padlock symbol but no key symbol. Have tried switching power off and on again but no success. If I press + and - buttons down and hold, all four hob symbols light with .”E” symbols but planning red light remains on below padlock symbol. Advice please.
JA: Is your Bosch hob gas or electric?
Customer: electric
JA: How long has this been going on with your Bosch hob? What have you tried so far?
Customer: just happened since last use last night. See my original message re what I’ve tried
JA: Anything else we should know to help you best?
Customer: No we are in an Air BnB property and there is no handbook.
Submitted: 16 days ago.
Category: Appliance
Expert:  Erdal Zal replied 16 days ago.

Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.

We are manufacturer independent experts who answer technical questions.

Can you send me a photo of the control panel and display? You can send photos to the text box in the bottom right corner with attachments.

I ask you a little bit of patience. We have too many questions. Therefore it sometimes takes time until we answer them.

Do you have more questions? I'm waiting to hear back. Greetings Erdal

Expert:  Erdal Zal replied 12 days ago.

Do you have any questions? They haven't answered yet.

Yours sincerely, ***** *****

Expert:  Erdal Zal replied 8 days ago.

Do you have any questions? They haven't answered yet.

Yours sincerely, ***** *****