Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, thanks for your question. I'm Gavin and I'll help you with your fridge freezer.You will receive an automated pop up offering a phone call. Please ignore it as I am unable to provide that service at the moment.
I'll just be a minute pulling up your model information
Is the freezer defrosting?
Any signs of ice underneath the lowest freezer drawer?
Any unusual noises recently?
Can you get to the back and put your hand on the compressor and see if it is warm/hot
Also if you turn off the power and then turn it back on will the fridge light come on?
OK, what about the light if you power off and on?
Does the light operate normally if you open and close the door?
The alarm only sounds for 1 of 2 reasons. Either the temperature is warmer than it should be inside the freezer or it is detecting that the door is open. I can't see a door switch listed for your model, can you see one in the fridge compartment?
Also has anything recently broken off the fridge door or has it been moved, reversed or has the door dropped?
Ok, sounds like there is an issue with the sensor in the link below. It has either failed or has moved out of position. It's located in the top of the door. It should be clipped into place, check that it hasn't moved. If it is still in position you will need to replace it
Ok. should just be a case of unclipping a cover if I remember correctly.
If there is anything else I can do to help let me know
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