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Gavin
Gavin, Home Appliance Technician
Category: Appliance
Satisfied Customers: 759
Experience:  Whitegoods Engineer
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We bought a Neff oven about a year ago - B3ACEOANOB_SS. The

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Hi We bought a Neff oven about a year ago - B3ACEOANOB_SS. The internal light stopped working within 6 months and my friend suggested I contact you for a replacement as we are not sure what to get or where to get it?
JA: Is your Neff oven gas or electric?
Customer: hi - It’s gas
JA: Hi. How can I help?
Customer: Sorry it’s electric - meant not gas!!
JA: How long has this been going on with your Neff oven? What have you tried so far?
Customer: About 6 months - we thought we couldn’t do anything til I mentioned it to a friend
JA: Anything else we should know to help you best?
Customer: no - we just need a replacement bulb?

Hi, thanks for your question. I'm Gavin and I'll help you with your oven.

You will receive an automated pop up offering a phone call. Please ignore it as I am unable to provide that service at the moment.

I have placed a link below for you to order a replacement lamp. To replace the lamp unscrew the glass lamp cover and pull the lamp downwards and it will come out. To fit the new one simply push it up into the fixings in the lamp holder.

If there's anything else I can do to help please let me know

Please could you rate my help by clicking on the stars

Thank You

Gavin

https://www.neff-home.com/uk/shop-productlist/10004812

Here is a video showing how to replace the lamp

Thank You

Gavin

https://youtu.be/tLLQrem9C9U

Gavin and 2 other Appliance Specialists are ready to help you