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Tim JA
Tim JA, Customer Service
Category: Appliance
Satisfied Customers: 2336
Experience:  Owner at Self-employed
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We have a cannon Stratford gas cooker our igntiter was

Customer Question

Hi we have a cannon Stratford gas cooker our igntiter was working fine but I was changing a light switch unrelated to the cooker but when I switched power back on the igniter stopped working I have changed battery but no clicking sound nothing what could b problem
JA: Have you talked to an electrician about your light switch?
Customer: No
JA: How long has this been going on with your light switch? What have you tried so far?
Customer: Just yesterday
JA: Anything else we should know to help you best?
Customer: Not really whist changing light switch n bathroom had a short circuit with wires
Submitted: 1 year ago.
Category: Appliance
Expert:  Virtual-mod replied 1 year ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Customer: replied 1 year ago.
if u can answer the question
Customer: replied 1 year ago.
Ok
Expert:  Tim JA replied 1 year ago.

Good morning, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.

What happened after you caused the short circuit? Did a device trip in the consumer unit? If so, which device?
_____

If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.

Customer: replied 1 year ago.
Not sure cause there is no electrical supply to gas appliance so can't see how that would b affected
Expert:  Tim JA replied 1 year ago.

What happened after you caused the short circuit? Did a device trip in the consumer unit? If so, which device?

Customer: replied 1 year ago.
Ideally need to speak on phone
Customer: replied 1 year ago.
Can some one please help
Customer: replied 1 year ago.
Cannon gas cooker igntiter doesn't work
Customer: replied 1 year ago.
I have changed battrey
Customer: replied 1 year ago.
Is there any thing else u can suggest
Expert:  Tim JA replied 1 year ago.

You said "Can some one please help", but I have been posting - did you not see my posts?

Expert:  Tim JA replied 1 year ago.

Good evening, you haven't replied for a few days; do you still need help?