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Darran Wilkins
Darran Wilkins ,
Category: Appliance
Satisfied Customers: 501
Experience:  dasdasd
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I have a Samsung washing machine WF90F5E5U.I am not sure if

Customer Question

Hi, I have a Samsung washing machine WF90F5E5U.I am not sure if it is still under guarantee.
JA: How long have you had your WF90F5E5U.I?
Customer: since May 2017.
JA: What have you tried so far with your Samsung product?
Customer: There are two 'problems'. Recently the Drum Clean icon comes on during the wash. I have cleaned the debris filter, but there was hardly anything in it. The warning came on the next time used. Should I now go through the Drum Clean cycle? Also, an icon comes on - I think it is about the child lock. There are NO CHILDREN in the house, so does this matter?
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No, thank you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Darran Wilkins replied 1 year ago.

Guys I'm darran I'm a domestic engineer

Listen run a service wash

First boil the kettle a few times and pour in 2 or 3 boiledkettles into the drum set it on 90 degrees wash with nothing inside

Press start first thing it will drain and take all the boiled water through the hoses etc cleaning the sensors and the sump

Then as it is filling put a dishwasher tab in the drawer and let it disolve

Let it run the full cycle

This will norm cleat the sensor and you shoukd be ok

Take care

Darran

Expert:  Darran Wilkins replied 1 year ago.

If the children lock was actioned you would not be able to select a different function or cycle indeen it woukd not start as it would be locked into its last cycle

Darran

Customer: replied 1 year ago.
Don’t have a dishwasher! What else can I use? A capsule, or liquid detergent?
Expert:  Darran Wilkins replied 1 year ago.

Guys use white vinegar

Darran