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Tim JA
Tim JA, Customer Service
Category: Appliance
Satisfied Customers: 2311
Experience:  Owner at Self-employed
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I’m getting the f54, Gorenje its 2 years old, I’ve turned it

Customer Question

I’m getting the f54
JA: Who makes your appliance? How old is it?
Customer: Gorenje its 2 years old
JA: How long has this been going on? What have you tried so far?
Customer: I’ve turned it off and turned the water off and had a local man to look at it but no joy
JA: Anything else we should know to help you best?
Customer: it’s showing code f54
Submitted: 1 year ago.
Category: Appliance
Expert:  Tim JA replied 1 year ago.

Good morning, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.

According to the documentation, F54 is an overfilling fault.

Did the engineer pull out the appliance? If not, do the following:

1. Get a large bath towel ready.
2. Unplug the appliance and pull it out (or in the other order).
3. Tip it backwards by around 45 degrees, so that excess water drains off completely.

You'll have to mop up the water.

4. After this is done, check the drain hose where it connects to house drainage system, e.g. under the sink, and make sure it is not clogged.
5. Clean the mesh filter from inside and make sure it is not blocked.
6. Reinstate and reconnect everything, and power up.

Let me know how you get on.

If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.