How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Tim JA Your Own Question
Tim JA
Tim JA, Customer Service
Category: Appliance
Satisfied Customers: 2311
Experience:  Owner at Self-employed
106972271
Type Your Appliance Question Here...
Tim JA is online now

I want to cancel my amazon prime and ref, get a refund of

Customer Question

I want to cancel my amazon prime and ref
JA: What's the brand and model of your appliance? How old is it?
Customer: get a refund of £79.99 as promised yesterday as I have never used Amazon
JA: How long has this been going on? What have you tried so far?
Customer: Money was taken off my account yesterday for the first time my email if***@******.***
JA: Anything else we should know to help you best?
Customer: my bank card is **********
Submitted: 1 year ago.
Category: Appliance
Expert:  Tim JA replied 1 year ago.

Good morning, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.

It's better not to publish your card number online, as many people can see it. I will ask a moderator to delete it.

To close your Amazon Prime account, following the instructions on this web page.
_____

If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.

Expert:  Tim JA replied 1 year ago.

Good morning, how did you get on with Amazon?