How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5604
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

1 have a Hitachi MCB 30 combination microwave Combination

Customer Question

1 have a Hitachi MCB 30 combination microwave Combination oven. The microwave is not working although every thing else seems OK. Is it repairable?
JA: What Hitachi product do you have?
Customer: Combination Microwave oven
JA: What have you tried so far with your Hitachi product?
Customer: I do not understand. I turn it on and everything appears OK but it is not heating
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: iIs it repairable?
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

This indicates an issue with the Magnetron that is faulty and will need replacement.

When you turn on the Microwave it starts and then after few seconds magnetron kicks in however, if control detects magnetron has not started to heat it will turn itself off or even trip the circuit.

When magnetron is faulty the Invert board is replaced as well.

The parts are available for £220 + repair charges.

Looking at the age of this appliance and cost of repair, it is better to buy new one then to spend this amount on repairs.

Sorry about the bad news.

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

If you have any further questions, do not hesitate to ask!

____________________________________________________________

If you are satisfied with my assistance,

your 5 STAR Rating (from top of this page) at this time is appreciated.

Thank You!

Expert:  KevinWhiteJA replied 1 year ago.

Hiya, did that help ?

The question is still open so, wanted to check if all is good ?

_____________________________________________________________________

If I have fully answered your question(s) to your satisfaction,

Please click on STARS (*****) from top of this page so, we can close this.