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James
James, Handyman
Category: Appliance
Satisfied Customers: 8584
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
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My motorhome fridge keeps cutting out on hook up 5 seconds

Customer Question

My motorhome fridge keeps cutting out on hook up 5 seconds after turning it on, it automatically reverts to the leisure battery and then the gas. It flashes 8 for the hook up and 6 for the gas. I got it working yesterday but the kids un hooked the power and since putting it back on I’m having the same problem again.
JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual?
Customer: Gas hog?
JA: What is the make/model/year of your car?
Customer: Chausson welcome 718 EB
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: It’s a therefore fridge freezer
JA: Anything else you want the Mechanic to know before I connect you?
Customer: Thetford
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Have you managed to find an answer
Expert:  James replied 1 year ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

So it will not run on mains or gas, but will run on battery?

Customer: replied 1 year ago.
It dosnt work on electric hook up or leisure or vehicle battery but works on gas!
Customer: replied 1 year ago.
Can we speak tomorrow as I’ve just gone to bed? Thank you ��
Expert:  James replied 1 year ago.

Yes I will call tomorrow

Customer: replied 1 year ago.
I will be at work until 1230. So after then would be great
Expert:  James replied 1 year ago.

I tried to call around 1600 but go not answer, are you free at 1230 tomorrow?

Customer: replied 1 year ago.
I am thank you.
Customer: replied 1 year ago.
I’ve checked my phone and don’t have any missed calls!
Expert:  James replied 1 year ago.

Can you please double check the number requested for a call.

Customer: replied 1 year ago.
07789 558289
Customer: replied 1 year ago.
Are you calling me?
Expert:  James replied 1 year ago.

I have tried to call but a couple of time but getting to voice mail.

Is there a suitable time I can call tomorrow (Tuesday).

Customer: replied 1 year ago.
I have had no missed calls at all and everyone else seems to call me ok.
Expert:  James replied 1 year ago.

What time works for you tomorrow?

Customer: replied 1 year ago.
Anytime after 10am
Expert:  James replied 1 year ago.

Ok its in my diary to call you at 10am.

If I cant get hold of you will message you here.

Customer: replied 1 year ago.
Ok thank you
Expert:  James replied 1 year ago.

The service centres can be found here by entering your postcode.

Attached is also the service manual for your N3000 fridge.

Expert:  James replied 1 year ago.

I haven't heard from you in some time, are you happy for me to mark the question as resolved or do you still require further assistance or have a follow up question please let me know how I can assist you further with?