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David McCready
David McCready, Customer Service
Category: Appliance
Satisfied Customers: 170
Experience:  Owner at Self Employed
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I have a dysentery v6 absolute machine purchased in 2016.

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I have a dysentery v6 absolute machine purchased in 2016. After putting into the charger a red light started flashing and the machine has not charged. Does this mean I need a new battery and if so do I need a technician and approximately how much will this cost?
JA: Who makes your charger? How old is it?
Customer: The charger came with the machine in 2016.
JA: How long has this been going on with your charger? What have you tried so far?
Customer: Just started and not tried anything so far.
JA: Anything else we should know to help you best?
Customer: Cannot think of anything else to tell you.

Hi my name is***** am here to help I am just getting further details on your Dyson V6.

Ok can you advise if the battery light flashes?

Customer: replied 1 year ago.
Only red light flashes about 30 times then stops

Ok the battery will need to be changed. It is possible to do this yourself, and I have attached a video of how to do this.

https://www.youtube.com/watch?v=e9niXfq9EI8

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Customer: replied 1 year ago.
thank you very much.

That is great,if you think I helped please leave a rating at the top of the page. Thank you