How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Darran Wilkins Your Own Question
Darran Wilkins
Darran Wilkins ,
Category: Appliance
Satisfied Customers: 504
Experience:  dasdasd
108849247
Type Your Appliance Question Here...
Darran Wilkins is online now

I bought a delonghi toaster last November. It is a double

Customer Question

Hi I bought a delonghi toaster last November. It is a double toaster however one side trips all my sockets when I use it. The other side is still working perfectly well. The code is CTJ 4003
JA: Do you know the model of your Delonghi toaster? How old is it?
Customer: Purchased November so nearly 7 months old. Code CTJ 4003
JA: How long has this been going on with your Delonghi toaster? What have you tried so far?
Customer: just a week. I tried to reuse that side of the toaster but each time tripped the electric. So for safety reasons I just use the side that works
JA: Anything else we should know to help you best?
Customer: no
Submitted: 1 year ago.
Category: Appliance
Expert:  Darran Wilkins replied 1 year ago.

Hi there im darran I'm a domestic engineer

Guys your still under warranty

One side of the element has failed it's either open circuit or shorted out that's why it's tripping sorry guys need to go back and get it changed

Regards darran

Customer: replied 1 year ago.
Sorry do u mean replace the element or the toaster
Expert:  Darran Wilkins replied 1 year ago.

Guys I don't think the element can be replaced as an individual part so new toaster

Regards darran