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David McCready
David McCready, Customer Service
Category: Appliance
Satisfied Customers: 170
Experience:  Owner at Self Employed
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I purchased a Hotpoint freezer in March 2020 and it's not

Customer Question

I purchased a Hotpoint freezer in March 2020 and it's not working. I haven't registered it yet but have the details. How can I get it repaired please. Jeff Drew
JA: How old is your Hotpoint freezer?
Customer: March 2020
JA: How long has this been going on with your Hotpoint freezer? What have you tried so far?
Customer: It defrosted all the food in the freezer recently. It's beeping and showing E9
JA: Anything else we should know to help you best?
Customer: No other than it showing E9 and not working
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 year ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  David McCready replied 1 year ago.

HI my name is ***** ***** I am here to help. You will need to contact Hotpoint regarding a warranty repair, I have attached a link to their website.

https://www.hotpointservice.co.uk/?gclid=EAIaIQobChMI9qO3grzq6QIVhbTtCh10dA7YEAAYASAAEgIniPD_BwE&gclsrc=aw.ds

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Expert:  David McCready replied 1 year ago.

HI do you need any further assistance?