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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5618
Experience:  18+ years experience as Appliance Tech.
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My washing machine is showing fault E18. It was on the 15

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My washing machine is showing fault E18.
JA: What happened just before your washer displayed this message?
Customer: It was on the 15 minute wash but hadn't been spun properly. So i put on a drain/spin programme. Still soaking. So I tried a wash again -that is when it started to shoE18
JA: How long has this been going on with your washer? What have you tried so far?
Customer: Just yesterday. I opened the bottom bit, pulled out the hose thing. Just lots of water cme out.
JA: Anything else we should know to help you best?
Customer: The manual says about the drain hose but I really have no idea where that is or where the tap is or anything!

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number (from the label/rating plate inside the door)

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 1 year ago.
The door will not open

OK, E18 in your Bosch appliance indicates there is blockage in drain.

Try this:

Unplug it and remove the bottom front flap.

As you have already cleaned the filter you will see a pull tab next to the filter.

Pull it to open the door.

After the door is open, reconnect everything and plug it back.

Then select a rinse/spin only cycle and let me know if you still get same error code.

Customer: replied 1 year ago.
Have done a rinse/spin. Showed no error code but the item was still wet. am doing another cycle of rinse/spin. So far no error code. 3 minutes in.

Excellent, after the cycle is finish let me know if you are able to open the door and how everything works.

If you have any further questions, please do not hesitate to ask!

If you are satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated. Thank You!

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Have now done a towel on Quick wash. All seems well. Thank you.

You are very welcome.