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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a bosh dishwasher not a year old yet and it’s not

Customer Question

Hi I have a bosh dishwasher not a year old yet and it’s not working dosnt seem to be letting water in it’s flashing the star sign and the looks like an S sign and sometimes the red lights on at the tap sign
JA: What happened just before your Bosch dishwasher displayed this message?
Customer: It was working fine then I put it on this afternoon and it started beeping
JA: How long has this been going on with your Bosch dishwasher? What have you tried so far?
Customer: it just started this afternoon we took out the filter cleaned it but it’s still not working
JA: Anything else we should know to help you best?
Customer: nope it just started beeping and I knew the cycle hadn’t finished and it just kept beeping
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number (from the label/rating plate inside the door)

That is auto generated and not sent by me.

Expert:  KevinWhiteJA replied 1 year ago.

Thanks for the model number, please respond here and do not open new request every-time you respond.

If you have already filled salt then try this:

You will have to unplug the appliance and pull it out.

Then tip it backwards by around 45 degrees so excess water drains off completely.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

Now select a program and let me know how it goes.

Customer: replied 1 year ago.
Hi I cant take the dishwasher out its integrated is there anything else I can try I'm sorry I live alone and I'm not good with these things
Expert:  KevinWhiteJA replied 1 year ago.

OK please attach an image of the control here.

Customer: replied 1 year ago.
Hi am sorry but it's still under warranty iv already paid £5to join this just answer it's terrible you want another £16 for a phone call
Expert:  KevinWhiteJA replied 1 year ago.

Please read (this was in my first message that I sent):

That is auto generated and not sent by me.

Expert:  KevinWhiteJA replied 1 year ago.

Press and hold the RESET button for around 3 seconds and let me know if it helps.

If it wont then please contact Bosch as it is still under warranty.

Customer: replied 1 year ago.
Done that thanks how do I get my £5 back
Expert:  KevinWhiteJA replied 1 year ago.

Please contact customer support as I do not deal in payments.

Customer: replied 1 year ago.
Ok thank you
Expert:  KevinWhiteJA replied 1 year ago.

You are welcome.