Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.
We are manufacturer independent experts who answer technical questions.
There are several reasons that such an error occurs. Either the detergent compartment is still dirty or blocked. Or the valve for the water supply for the fabric softeners is not working.When you sell the product at the end of the programme, is there only fabric softener in it or is there also some water on it?
I also ask you a little bit of patience. We have asked too many questions. That is why it sometimes takes time until we answer them.
Do you still have questions? I am waiting to hear back. Greetings Erdal
Did you ever clean the detergent compartment when you pulled it out? It is possible that old fabric softener residue has dried and is causing blockages.
I wrote with my first message that this telephone service is offered automatically. I can't use the phone either. Just ignore it.
Did you ever clean the detergent compartment once when you pulled it out? It is possible that old fabric softener residue has dried and is causing blockages.
You also have to take out the drawer and clean all in and out. Here's a video tutorial on how to do it.https://m.youtube.com/watch?v=oUdeMp7rp2wDo you have any questions?
Okay then it may be that the inlet valve for the fabric softener area is not working properly. It is possible that too little water is introduced so that the fabric softener can get into the machine. This must be checked by a professional and replaced if necessary.For the test, the machine must be removed from the top cover once and a multimeter must be used to measure whether the inlet valve for the fabric softener is working properly.
I'm really very sorry. This mistake is not a matter of attitude. Either the drawer is dirty or the water supply valve is not working. It's not an attitude thing that you can change. Do you have any questions?