Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.
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There are several reasons that a mistake can happen. Can you tell me what happens when you start the program spin and drain?
If you run it all the way through, will the drum spin very fast?
When you sell the product at the end of the programme, is there only fabric softener in it or is there also some water on it?
I also ask you a little bit of patience. We have asked too many questions. That is why it sometimes takes time until we answer them.
Do you still have questions? I am waiting to hear back. Greetings Erdal
Okay then it is possible that the water supply is not running fast enough for it to start. If the water supply takes too long it will stop and cause this error. Please start a normal program and see if the water inflow is fast enough.When you look into the door of the machine, can you see the water rising into the drum?
Okay, that sounds really good. That just leaves the heater. If you start the program and wash the water will be warm?Please try to start a program with 60° wash. And check in between if the water gets warm.
All right, well, I wish you the best of luck with it. Do that in peace and quiet and then you can always write me a note and report it.
You must not be so hasty. It takes at least 15-20 minutes for the water to get really warm. Wait at least 15-20 minutes and then check again.
Okay then, that sounds very good too. That just leaves the pump down and the motor. Either the motor is faulty or the drain pump is down. Sometimes the motor causes small errors when the carbon brushes are worn out. How old is the washing machine?
Okay it could be that the carbon brushes are used up by the motor or that they are about to be used up, but this is a minor malfunction. If the unit should cause another failure I recommend to check the carbon brushes of the motor. Do you have any further questions?
All right, well, good luck with that. Then you have any questions? If you have no further questions then I ask you to rate me with five stars in the top right corner so I can close the request.