Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its make and complete model number (from the label/rating plate inside the door)
Please DO NOT ACCEPT the PHONE CALL request.
That is auto generated and not sent by me.
OK, can you provide the make (brand name) of the appliance ?
Can you attach an image of the control here please ?
As there is no model number so an Image of the control will help.
That ways I can tell you how to reset it to open the door.
If you are on a computer, use the blue document with up arrow symbol by the SEND to load Images/Photos/Pictures.
You have to write a word in the message box like "Pic 1"
then choose only ONE picture then send.
It will not let you do several at once.
Without the information requested in my first and previous response, I can only give you a general answer, but I hope this helps.
Press and hold the START button and button to the left of it.
Whilst holding these buttons unplug it and plug it back.
Then turn it back off and turn it back on.
Then let go off the buttons and try to open the door, let me know how it goes.
OK please provide its model number
Thanks for the model number.
This time after wash was completed did you notice same black gunge inside ?
Hiya, did that help ?
The question is still open so, wanted to check if all is good ?
If I have fully answered your question(s) to your satisfaction,
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