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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5597
Experience:  18+ years experience as Appliance Tech.
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Why does my Bosch Excel AquaStar 6.5l dishwasher trip the

This answer was rated:

Why does my Bosch Excel AquaStar 6.5l dishwasher trip the electric supply mid cycle
JA: Do you know the model of your Bosch dishwasher? How old is it?
Customer: Nine years old
JA: How long has this been going on with your Bosch dishwasher? What have you tried so far?
Customer: Happens occasionally four times since last September. Mentioned E15 fault before but not this time. Resolved by tipping at 45 degrees before
JA: Anything else we should know to help you best?
Customer: Can’t think of anything else

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number (from the label/rating plate inside the door)

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 1 year ago.
Sms65e12gb/32

Thanks for that.

Have you seen any error codes this time ?

Customer: replied 1 year ago.
No codes this time
Customer: replied 1 year ago.
Kevin. Are you there?

Yes, please give me few minutes.

Checking its schematics.

Are you willing to replace the part yourself ?

Customer: replied 1 year ago.
if it’s simpl. I’m no electrician and don’t have any special tools.

OK, as it tripped mid cycle this indicates the heating pump is faulty and will need replacement.

The part is available here for £120 + repair charges.

To replace the part you will have to unplug the appliance and pull it out.

Then remove the side panels (both sides) and the bottom off the appliance.

Then lay it on its side to access the heat pump located towards the right.

You can then replace it.

If you have any further questions, please do not hesitate to ask!

____________________________________________________________

If you are satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated. Thank You!

Customer: replied 1 year ago.
Could the thermostat also be faulty? How much does a repair cost? George

Bosch will charge you around £110 however, you may contact them and check if they have fixed price repair option available.

Customer: replied 1 year ago.
could the thermostat be faulty?

No this appliance does not have any thermostat.

Check this IMAGE (part#450 is the heat pump)

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Ok thank you Kevin

You are very welcome.