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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
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Experience:  18+ years experience as Appliance Tech.
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I have a Zannusi under 10 months old model Zft 21006fa, it

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Hi I have a Zannusi under 10 months old model Zft 21006fa, it won’t complete cycle after reset. Water was not daring of which I have sucked out but still no joy
JA: How long has this been going on with your Zanussi appliance? What have you tried so far?
Customer: Started last night whilst washing it beeped in the middle of wash and would not complete or drain of even after reset. I drained water by sucking out but it will start cycle but then start beeping and stops
JA: Anything else we should know to help you best?
Customer: this is everything

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

How many times does it beep between pauses?

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 1 year ago.
Just twice in quick succession
Customer: replied 1 year ago.
It tries to start cycle then beeps
Customer: replied 1 year ago.
after lights are like this
Customer: replied 1 year ago.
Attached

Thanks.

2 beeps is draining issue here with your appliance.

Can you unplug it and pull it out or its integrated?

Customer: replied 1 year ago.
Integrated just taking front panel of now
Customer: replied 1 year ago.
Just taking front panel off now as integrated

OK, You can unplug it and remove the plinth (base panel below the door) of the appliance.

Remove this and then you can try and soak the water up from the base there.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

If you still see flashing lights press and hold the START button for around 5 seconds to reset the control.

Then try it on any program and let me know how it goes.

Customer: replied 1 year ago.
Do I have to remove metal panel to access

Yes please

Customer: replied 1 year ago.
Is it pipe off next

Please get some towels and a bowl so it wont leak then dry the base completely before you reconnect everything

Customer: replied 1 year ago.
Doing that now when you set filter did you mean little black grommet type thing when I took pipe of, there no sign of blockage

No the filter located inside the appliance

Customer: replied 1 year ago.
In the bottom cool
Customer: replied 1 year ago.
Just trying now am have reset
Customer: replied 1 year ago.
Lights back on but not starting cycle
Customer: replied 1 year ago.
Just this light

Ah okay however, Image is not clear.

Please check

Customer: replied 1 year ago.
Is this better
Customer: replied 1 year ago.
Light looks like a shower head

OK and water is turned on ?

Customer: replied 1 year ago.

OK and no beeps at all ?

Customer: replied 1 year ago.
Every 10 15 seconds with the light flashing when door open

OK and light is flashing in sequence between pauses or its continuous ?

Customer: replied 1 year ago.
Just reset and stuck on wash when I reset the light is continuous with selected wash flashing

OK and if you leave it like this it will complete the program or stops again ?

Customer: replied 1 year ago.
Doesn’t appear to restart

OK this indicates the pressure switch is clogged or faulty and will need replacement.

To locate the pressure switch you will have to remove the side panels, now this will void off the warranty.

Hence, it will be better to contact Zanussi and get it replaced by them under warranty.

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