Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.Since your strimmer is so new, this is very easy. I recommend that you take it straight back to the retailer and get a replacement or a refund.You have considerable rights as a consumer under the Consumer Rights Act 2015. Since the fault occurred within six months of purchase, the onus is on the merchant to prove that the fault wasn't introduced during manufacture._____If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.
As I said, you should take it straight back to the retailer and get a replacement or a refund. Since you asked for my advice and then took it, no refund is due.