Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its complete model number (from the label/rating plate inside the door)
Please DO NOT ACCEPT the PHONE CALL request.
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Have you already tried to clean the drain pump filter located inside the bottom front flap ?
Please CLICK HERE to download its USER MANUAL.
Then follow the instructions given on page#34 to clean the drain pump filter.
After you have cleaned it completely, you will notice a black pull tab located next to the filter.
Pull it and open the door at same time, this should open the door.
You may then try a rinse/spin only program and let me know how it goes.
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Please check page#35 of same manual.
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If KEY symbol appears then press and hold the Spin speed and Ready in buttons at the same time for approx. 5 seconds to unlock the control.
Let me know how it goes.
OK, press and hold SPIN and FINISHED IN buttons together for 10 seconds to unlock the control.
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