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Tim JA
Tim JA, Customer Service
Category: Appliance
Satisfied Customers: 2299
Experience:  Owner at Self-employed
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What does, what does no heat demand control unit mean? It’s

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What does
JA: What's the brand and model of your appliance? How old is it?
Customer: what does no heat demand control unit mean?
JA: What's the brand and model of your HVAC unit? How old is it?
Customer: It’s an ecotec exclusive 838 not sure how old it is, I’ve been in the house 5 years and didn’t install it
JA: How long has this been going on? What have you tried so far?
Customer: we have hot water but only realised no heating about a week ago
JA: Anything else we should know to help you best?
Customer: it says 49 degrees then no heat demand control unit

Good afternoon, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.

Do you have an external room thermostat? Perhaps a wireless one?
_____

If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.

Tim JA and other Appliance Specialists are ready to help you
Customer: replied 1 year ago.
Customer: replied 1 year ago.
I don’t want a call if I have to pay £16

For a refund of the call fee, you need to contact Customer Service at the following page:
https://www.justanswer.co.uk/help/contact-us

Do you have an external room thermostat? Perhaps a wireless one?

Do you still need help with your boiler. I can assist you on here, without calling.