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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3532
Experience:  18+ years experience as Appliance Tech.
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I have a baumatic mucrowave BTM23.2 the door is broken and

Customer Question

I have a baumatic mucrowave BTM23.2 the door is broken and won’t now open. This has happened a few time’s. So basically I think I need to replace it but this model isn’t made now and I need to get one that will fit into the same space. Which new model had replaced this.
JA: What are you having trouble accessing or opening?
Customer: Opening the door
JA: How long have you had your BTM23.2?
Customer: over 12 years
JA: What have you tried so far?
Customer: iboush the door release button in and nothing happens. There’s no resistance
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no. I really only need to know which one I could replace it with because I think it’s too old to repair. But I can’t seem to find one with the same dimensions.
Submitted: 2 months ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 months ago.

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I am sorry to hear you are having trouble with your appliance.

Hopefully, we can get this resolved quickly.

Do you want any specific brand of Microwaves or Baumatic only ?

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable.

I promise to respond as soon as I return.

Expert:  KevinWhiteJA replied 1 month ago.

Do you require further assistance ?