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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My freezer's motor keeps going, 24 hours now. 4 drawer

Customer Question

My freezer's motor keeps going, 24 hours now.
JA: What's the brand and model of your freezer? How old is it?
Customer: 4 drawer bought this Spring. Sorry don't know model.
JA: The Appliance Technician can help you find the model number for your freezer; I'll connect you shortly. How long has this been going on with your freezer? What have you tried so far?
Customer: 24 hours. Have not tried anything.
JA: Anything else we should know to help you best?
Customer: No. Except that I'm 86, so cannot manhandle it.
Submitted: 2 months ago.
Category: Appliance
Expert:  drcool299 replied 2 months ago.

Hello, have you tried setting the thermostat to its warmest setting?

Thanks,

Please ignore the phone service offer..…It is not me who initiate it but the site…but if you really want a phone call…please let me know. I only do phone call for USA customers but viber, FB messenger, or FaceTime for customers outside of USA. Thanks.