Appliance Repair Questions? Ask a Technician for Answers ASAP
Model # please
If the needle to hook is out of balance it will never form a stitchAs needle rises, the hook MUST be above the eye approx 1.8mmTurn slowly by hand and watch the relationshipIs there any deviation to this balance of needle to hook ??
Try a sharp new needle first (and check it is in correctly, flat side to the rear)... this is often enough to resolve skipped stitchesNOTE : If it is under warranty, do NOT attempt to do too much, lest you void the warrantyIf you have had a recent jam, then this suggests timing may be affected
In any event..... here's how to check
It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here.
Note that I am in Australia, (where phone support is not available) so any time difference may mean delays in any online exchange…and I am only here on and off... we are not staff, just as and when we have some spare time to help out
Please get back to me with your findings