Appliance Repair Questions? Ask a Technician for Answers ASAP
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Please provide its complete model number (from the label/rating plate inside the door) starts with E nr
Please DO NOT ACCEPT the PHONE CALL request.
That is auto generated and not sent by me.
OK can you attach an image of the control here ?
OK however, I am unable to find anything with that number.
The image of control will help.
What type of appliance is it, washing machine or dishwasher ?
Send it here ...
If you are on a computer, use the blue document with up arrow symbol by the SEND to load Images/Photos/Pictures.
You have to write a word in the message box like "Pic 1"
then choose only ONE picture then send.
It will not let you do several at once.
On mobile phone, you should be able to respond to a text with pictures.
ONLY ADD ONE AT A TIME.
Thanks for that.
You will have to unplug the appliance and pull it out.
Then tip it backwards by around 45 degrees so excess water drains off completely.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
Then clean the mesh filter from inside and make sure it is not blocked.
Reconnect everything and plug it back.
Then select any program and let me know how it goes.
Sorry was away for few minutes.
Have you received my message and have you tried what was advised ?
OK, so as soon as you plug it back it turn on ?
What exactly keeps on running?
Which lights are flashing ?
OK, can you unplug it and pull it out.
Then remove the side panels and the bottom off the appliance.
Then towards the left you will see a plastic tank.
Clean it and ensure it is not clogged.
Reconnect everything and plug it back, let me know how it goes.
Its a 12 years old appliance (from the FD number you provided earlier).
Usually cleaning the hoses and sump solves the issue.
However, if the problem is still there it can be due to faulty pump.
Have you seen any error code when you plugged it back ?
So now when you plug it back, select a program the lights start flashing and it wont even start to fill ?
Door gets locked ? The pump at the bottom starts running when you close the door ?
Remove these hoses (check attached Image) and clean it them, the plastic tank should not have any water inside.
Then reconnect everything and plug it back.
Try again and let me know how it goes.
That should pull out to clean.
Clean as much as you can and when its done, check the float at the base and make sure it is not stuck in upright position.
Just the tube
On top inside part of the base.
If you have cleaned it, and its dry then try it again and let me know how it goes.
It depends on model number.
Check this IMAGE
Perfect, this is the float (Check IMAGE)
Part#524 in this IMAGE
Did you check the images I sent ?
Flashing lights are not even giving any error codes hence, this indicates the operating module is faulty and will need replacement.
The part is available for £56 + repair charges.
Do you have any further questions for me today ?
Replace the operating module.
Are you willing to replace it yourself ?