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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3505
Experience:  18+ years experience as Appliance Tech.
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E:18 error message showing, Bosch Varioperfect I’m not sure

This answer was rated:

E:18 error message showing
JA: Who makes your appliance? How old is it?
Customer: Bosch Varioperfect I’m not sure if the age or model number as I rent - possible 3/4 years olds
JA: How long has this been going on with your Bosch appliance? What have you tried so far?
Customer: I have switched it on and off again and tried to do a short cycle
JA: Anything else we should know to help you best?
Customer: i don’t think so

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number (from the label/rating plate inside the door)

E18 indicates drain is clogged.

Have you already tried cleaning the drain pump filter located inside the bottom front flap?

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 1 month ago.
Have not tried cleaning it, how do I remove it?

Model number will help (starts with E nr)

Open the flap and rotate the filter anti clockwise to clean it.

Customer: replied 1 month ago.
Sorry I do not want a phone call and don’t want to be charged for one
Customer: replied 1 month ago.
I pressed it by accident

I have not accepted it so I think you will not be charged.

Please follow the above advise and let me know how it goes.

Customer: replied 1 month ago.
If I turn it anticlockwise is supposed to be pulled out

Yes, you may try pliers as well.

If there is a black hose first remove the water from the hose.

Customer: replied 1 month ago.
I have cleared the drain. What next?

Reconnect everything and select any program.

It should work, let me know how it goes.

Customer: replied 1 month ago.
Sadly same error message right at the end of the cycle

OK what is the model number ?

Customer: replied 1 month ago.
I can’t find the manual and can’t find a number on the machine

It is located inside the door ?

Customer: replied 1 month ago.
File attached (LSQMPQ1)
Customer: replied 1 month ago.
Did you receive the model number? I had a notification about a response but no message

Thanks for that.

Unplug it and pull it out.

Then check the drain hose at the back and make sure it is not clogged.

Open the filter and make sure impellor inside rotates freely.

Then reconnect everything and plug it back.

Select a rinse/spin only cycle, let me know how it goes.

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