How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3569
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

Dishwasher stuck at 30 minutes from the end of the cycle and

This answer was rated:

Dishwasher stuck at 30 minutes from the end of the cycle and there is a hissing and alarming sound and light flashing
JA: What's the brand and model of your lighting? How old is it?
Customer: 2 years
JA: How long has this been going on with your lighting? What have you tried so far?
Customer: Just today it happened before and it came right I put in salt and rinse aid
JA: Anything else we should know to help you best?
Customer: I don't know

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

Please provide its complete model number (from the label/rating plate inside the door)

Which light is flashing ?

Please DO NOT ACCEPT the PHONE CALL request.

That is auto generated and not sent by me.

Customer: replied 2 months ago.
Fsk63800p
Customer: replied 2 months ago.
Did you get the module no
Customer: replied 2 months ago.
Model

Yes thanks.

Which light is flashing and how many times does it flash between pauses ?

How many times does it beep?

Customer: replied 2 months ago.
No thanks

No thanks ?

Customer: replied 2 months ago.
I hope I will not be charged 18 euro
Customer: replied 2 months ago.
An ideas what could be wrong

Yes can please answer the questions asked earlier:

Which light is flashing and how many times does it flash between pauses ?

How many times does it beep?

Customer: replied 2 months ago.
The light at the end of dishwasher the power light
Customer: replied 2 months ago.
Beeps 3 or 4 times every 30 to 40 seconds

This indicates water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out.

Then tip it backwards by around 45 degrees so excess water drains off completely.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

Select any program and let me know how it goes.

If you have any further questions, please do not hesitate to ask!

____________________________________________________________

If you are satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated. Thank You!

Customer: replied 2 months ago.
We don't seem to be getting anywhere with this

Have you received my previous message ?

Customer: replied 2 months ago.
I on here the last 2 and a half hours to no avail

This is not a live chat session and I am afraid I am not always available.

However, I am still trying to help you.

Have you followed what has been advised to you ?

Customer: replied 2 months ago.
OK will do thank you

You are welcome.

Let me know how it goes.

If you ask a follow‑up question and I do not respond immediately, it is because I am temporarily unavailable.

I promise to respond as soon as I return.

Customer: replied 2 months ago.
Hi Kevin I hope I wasn't charged 18 euro for phone call which I didn't receive all sorted now thanks

Glad it is sorted :)

Regarding the payment as the phone call was not made so if anything charged will be sent back to you.

Please click on STARS (*****) from top of this page so, we can close this.

KevinWhiteJA and other Appliance Specialists are ready to help you