Welcome to Justanswer … my name is ***** ***** I will help you today!
I am sorry to hear you are having trouble with your appliance.
Hopefully, we can get this resolved quickly.
You may pour warm water on it to move it and clean it.
You can unplug it and remove the plinth (base panel below the door) of the appliance.
You will see a white plastic cover and above the white plastic base tray there is a metal cover.
Remove this and then you can try and soak the water up from the base there.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
Then clean the mesh filter from inside and make sure it is not blocked.
Reconnect everything and plug it back.
Let me know how it goes.
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