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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3317
Experience:  18+ years experience as Appliance Tech.
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I cannot set my dishwasher can you help please, its a

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i cannot set my dishwasher can you help please
JA: What's the brand and model of your dishwasher? How old is it?
Customer: its a intergrated model slimline neff make and its 2 years old
JA: How long has this been going on with your Neff dishwasher? What have you tried so far?
Customer: 3days i have tried to clean the filter but cannot move it to tilt back have spongeg up the water underneath filter
JA: Anything else we should know to help you best?
Customer: where you are supposed to get a teaspoon and lift out underneath the filter i just cant move
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Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I am sorry to hear you are having trouble with your appliance.

Hopefully, we can get this resolved quickly.

You may pour warm water on it to move it and clean it.

You can unplug it and remove the plinth (base panel below the door) of the appliance.

You will see a white plastic cover and above the white plastic base tray there is a metal cover.

Remove this and then you can try and soak the water up from the base there.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

Let me know how it goes.

The £16 phone call message is automated and not sent by me.

You may not accept the automated phone call request.

If you have any further questions, please do not hesitate to ask!

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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3317
Experience: 18+ years experience as Appliance Tech.
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