How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 2457
106347225
Type Your Appliance Question Here...
Erdal Zal is online now

Dryer not starting process, Tumble dryer, Zanussi

Customer Question

Dryer not starting process
JA: What device is not powering up?
Customer: Tumble dryer
JA: What's the brand and model of your product?
Customer: Zanussi zdcb372209w
JA: What have you tried so far?
Customer: Checked fuse everything empty on dryer
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 11 days ago.
Category: Appliance
Expert:  Erdal Zal replied 11 days ago.

Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.

We are manufacturer independent experts who answer technical questions.

This is of course not okay and very annoying. I try to help you as much as I can.

Could you describe to me if you can get the device turned on? Does a LED light up which symbols light up when you want to start?

I also ask you a little bit of patience. We have too many questions. That's why it sometimes takes time to answer them.

Do you have any more questions? I am waiting to hear back. Greetings Erdal

Customer: replied 10 days ago.
Two lights, Cotton and Drying. Trying to start but not catching
Expert:  Erdal Zal replied 10 days ago.

When you press the city button Do you hear sounds from the door or from the fan?

Customer: replied 10 days ago.
We are going to buy a new Dryer, been advised to
Expert:  Erdal Zal replied 10 days ago.

How old is your device?

Expert:  Erdal Zal replied 8 days ago.

Hello,
Your inquiry is still OPEN but you have not answered me. I'm waiting to hear back.

Greetings Erdal

Customer: replied 8 days ago.
Sorry for not answering , we think dryer was over 10 years old. Electrician checked and said he thought a new one needed. We have bought anew appliance . Many thanks for your follow up and concern.
Expert:  Erdal Zal replied 8 days ago.

All right, I wish you every success. I thank you too and have a great day. Stay well.

You are always welcome at Justanswer's.