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Paddy
Paddy, Handyman
Category: Appliance
Satisfied Customers: 26
Experience:  Experienced Landlord
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How do I uninstall facebook if I can't open it?

Customer Question

How do I uninstall facebook if I can't open it?
Submitted: 18 days ago.
Category: Appliance
Expert:  Paddy replied 18 days ago.

Hi do you still require help with facebook?

Customer: replied 18 days ago.
I still can't open facebook on my ipad
Expert:  Paddy replied 18 days ago.

do you have it installed on other devices phone, laptop?

Customer: replied 18 days ago.
I do not want to pay £16
Customer: replied 18 days ago.
I have facebook on my phone
Expert:  Paddy replied 18 days ago.

Ok is the issue with your ipad app not logging you in automatically?

Customer: replied 18 days ago.
Expert:  Paddy replied 18 days ago.

do you know the email and password ***** facebook?

Customer: replied 18 days ago.
password *****
Expert:  Paddy replied 18 days ago.

No delete that messaage don't give out your details

Customer: replied 18 days ago.
cannot delete it
Customer: replied 18 days ago.
No
Customer: replied 18 days ago.
This is driving me crackers!
Expert:  Paddy replied 18 days ago.

I will get the moderator to delete it afterwards - please never give account access details to anyone once we have solved your issue you should change your password

Expert:  Paddy replied 18 days ago.

do you have your Ipad with you?

Customer: replied 18 days ago.
Well, I wrote Yes and could not send it because it is jumpingall over the place
Customer: replied 18 days ago.
I am on it now!
Customer: replied 18 days ago.
I am on my i-pad now
Expert:  Paddy replied 18 days ago.

Ok what do you see when you open the facebook app?

Customer: replied 18 days ago.
It will not open.
Customer: replied 18 days ago.
I see the app, press on it and it appears to open and then goes back to the icon without opening
Expert:  Paddy replied 18 days ago.

I tmay need updating if you go to your app store its an icon that looks like the letter A inside a blue box

Customer: replied 18 days ago.
I think I tried that but I'll try again.
Expert:  Paddy replied 18 days ago.

once opened look for 'updates'

Expert:  Paddy replied 18 days ago.

if the facebook app requires an update you will see it there

Expert:  Paddy replied 18 days ago.

How you getting on?

Customer: replied 18 days ago.
I want to cancel this Please! I give up!
Expert:  Paddy replied 18 days ago.

Have you opened the appstore?

Expert:  Paddy replied 18 days ago.

If facebook doesn't show under updates delete the app from you ipad by pressing and holding until an 'X' appears the top right corner of the icon and press the 'X' - then download again via the appstore.

Expert:  Paddy replied 18 days ago.

Please remember to change your password ***** you have posted it in this message

Customer: replied 18 days ago.
I did reply! The Expert tried his best but my problem is not solved.
Expert:  Paddy replied 18 days ago.

Sorry I understood you wanted to end the query