How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 2498
Type Your Appliance Question Here...
Erdal Zal is online now

We have just bought an integrated fridge freezer but the

This answer was rated:

Hello there we have just bought an integrated fridge freezer but the company who are suppling it do not do installation. Do you offer that
JA: What's the brand and model of your fridge?
Customer: service? It is a Gorenje
JA: How long has this been going on with your refrigerator? What have you tried so far?
Customer: This is a new fridge freezer. It will be delivered sometime next week.
JA: Anything else we should know to help you best?
Customer: We realise the installation of integrated items are complicated and just need someone who knows what they are doing to install it.

Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.

We are manufacturer independent experts who answer technical questions.

This is of course not okay and very annoying. I try to help you as much as I can.

Yes, it's a little complicated when it's an integrated device. It has to be installed very well with a distance to the wall. If you don't feel up to it then I can find you a service company where you can make an appointment. Would you like that?

I'm asking you to be a little patient. We've asked too many questions. That's why sometimes it takes time to answer them.

Do you have more questions? I'm waiting to hear back. Greetings Erdal

Customer: replied 19 days ago.
We would like you to find a company which could install the equipment for us. Thank you.

Okay then please give me your place of residence or write me which city you live in. I will find a company for you.

Customer: replied 18 days ago.
We live in Norwich, uk. Postcode NR2 3RQ Thankyou.

I have found a household appliance service company that is also in your area.

Here is the phone number. You only have to call them once on Monday to make an appointment.

+44 7774 181438

Do you have any questions? Can I help him further? If not, please click on the 3-5 stars in the top right corner so that I can complete the request. I wish you much success and a nice weekend. Stay healthy.

Erdal Zal and 3 other Appliance Specialists are ready to help you