Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.
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This is of course not okay and very annoying. I try to help you as much as I can.
There can be several reasons for such a mistake to happen. Can you describe to me which symbols light up in the control panel or display? What happens when his program starts? Do you hear anything working?
I'm asking you to be a little patient. We've asked too many questions. That's why sometimes it takes time to answer them.
Do you have more questions? I'm waiting to hear back. Greetings Erdal
Okay it is possible that the door contact switch is defective or does not react. It is also possible that the control board is faulty. Please try this: set your program, press the door very firmly against the dishwasher and try to start the program.
Okay, was the pump blocked? It's possible that the drainage hose going to the drainpipe is blocked. Or the circulating pump has a faulty sensor and is still reporting residual water so it won't start. Have you seen moisture or water on the ground? It is possible that there is a leak somewhere and the Aqua stop has been triggered.
No, no problem. I'm always online for you. If I don't answer today I will answer you tomorrow at the latest. As soon as I see your message I will answer you. I wish you a lot of success. I thank you and wish you a nice evening. Stay healthy.
Even if you manage to do so, you can still tilt the device forward by 45°. If there are leaks in the bottom of the floor, the water will flow out of the floor.
Have you ever tried to tilt the device forwards by 45°?
You didn't have to open the door. It's all about the floor when there are leaks. If they say it was nothing, that's fine. Then it could be that the door's contact switch is defective or the pump is faulty. Leave the unit off for at least 60 minutes. Disconnect the plug from the socket. Then plug it in again and try again. Tell me if you hear anything working when you want to start a program.
ok good luck.
Okay, I'm really sorry about that. Then unfortunately the drain pump or a sensor on the circulating pump is defective.
We won't be able to repair these faults without a professional inspection by a technician. It has to be professionally checked once and if necessary the defective component has to be replaced. But the repair would cost between 100-180 € depending on the service company and the component.
Do you have any further questions?
All right, well, good luck with that. Thank you and have a great weekend.
Stay safe and sound.