Appliance Repair Questions? Ask a Technician for Answers ASAP
Good evening, welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today.I need to recap the symptoms as I couldn't quite follow you. Please correct the following if it's wrong:Top oven:The thermostat light comes on.The fan comes on.The oven heats up.Bottom oven:The thermostat light does not come on.The fan comes on.The oven does not heat up.Is that right?
_____If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.
It appears that you have either a faulty thermostat control or a faulty thermostat, on the main oven. Is this appliance still under warranty?
Would you refund the time I’ve spent?