Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to Justanswer … my name is ***** ***** I will help you today!
I am sorry to hear you are having trouble with your appliance.
Hopefully, we can get this resolved quickly.
Please provide its make and complete model number (from the label/rating plate inside the door)
Please DO NOT ACCEPT the PHONE CALL request.
That is auto generated and not sent by me.
I cannot find anything with that number
I am looking for a model number
What is the brand of the appliance and what is the model number on the label inside the door ?
Thanks for that.
Unplug it and remove the top off the appliance.
Then check if the belt is intact, let me know how it goes.
OK what kind of noise do you hear ?
If you turn the drum manually it turns freely ?
OK and how old is it ?
The grinding sound usually always indicate the bearing has gone and will need replacement.
The belt is intact and the drum moves freely hence, that confirms it is the bearing.
Strange that it is 2 years because if serial number is ***** it seems to be a 5 year old appliance.
The part is not costly however, as it takes too long to repair the cost of repair is as much as a new appliance.
To be honest it will be better to buy new one then to spend around £250 on repairs.
If you have any further questions, please do not hesitate to ask!
If you are satisfied with my assistance, your 5 STAR Rating (from top of this page) at this time is appreciated. Thank You!
If you have insurance then contact the Insurance service provider and get it repaired/replaced.
Who is the Insurance service provider ?
You have to call them at +44(###) ###-####/a> or 0333(###) ###-####/a> and book repair.
Alternatively,you may drop an email to them at: *****@******.***
You are very welcome.
Please click on STARS (*****) from top of this page so, we can close this.
Hiya, did that help ?
The question is still open so, wanted to check if all is good ?
If I have fully answered your question(s) to your satisfaction,