Appliance Repair Questions? Ask a Technician for Answers ASAP
Good morning, welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today.I need quite a bit of information from you before I can suggest a course of action.Firstly, please provide the make and complete model number of the oven.Also, could you clarify the behaviour of the light - you said that it comes on, but in the next paragraph you said that the light doesn't come on._____If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.
Please could you attach photos of the terminals on the old motor, and the same on the new motor. Also, what is the part number of the motor that you bought?
Thank you. Bear with me while I digest your information...
I didn't say that it was difficult. Please keep your posts respectful.The Hotpoint parts site shows a motor that's identical to your old one, unlike the new one.What I would do it test both the old and new motors by rigging up a supply.How many connections are there to the motor? I would expect two, but you said "all".
Thank you for your gracious apology - I value it.It's a pity to have to consult an electrician. If you want to step just slightly outside your comfort zone, and if it's not extremely urgent to get it fixed, I'm happy to give you guidance in testing the motor(s) safely.One more question - are there three leads connecting to three different terminals on the motor? If so, could you attach a photo showing how there were connected to the old motor?
I've been away from my desk intermittently, and fielding many questions in parallel, so I apologise for the delay.
I'm curious about the mention of the oven element not heating up. Could you expand on that?
OK. So either a new fault has arisen, or a latent fault has emerged. For example, if the function selector switch is not providing power to the fan or the element that you face the symptoms that you have.
I completely agree, but I would say that most faults products strange behaviour. Things get especially strange when there are two faults, but I hope your electrician can home in on the problem quickly.BTW, for your safety, I recommend that you throw away the neon screwdriver and instead buy one of these..