Appliance Repair Questions? Ask a Technician for Answers ASAP
Good morning, welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today.I'm not clear whether the intermittent behaviour is affecting water being admitted or pumping water out - you've mentioned both. Please could you explain again?_____If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.
Ah I see. That's a bit baffling on the face of it, as I can't think of a lone fault that would cause both effects. So I suspect two faults. Did the two symptoms start at the same time, or is one older than the other?
Apologies for the delay. What you're describing is an intermittent fault, not a fault that is fixed and reoccurs. I'll watch the videos now...
My humble apologies. I watched the videos yesterday and thought I had replied, but clearly I didn't.I don't have an instant explanation - the behaviour is odd. What I recommend is checking the condition and routing of the drain hose. Note that it's very important for the hose to rise to the height of the top of the machine, before dropping down again to connect to the waste system. Also, check the entire length for any sign of kinking.I'd be interested to know if the drain hose goes into a standpipe, or clamps onto a spigot on a sink waste assembly.