Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.
We are manufacturer independent experts who answer technical questions.
This is of course not okay and very annoying. I try to help you as much as I can.
If a message comes with water check then there are several reasons and causes for this.
It can also be that the Aqua stop is triggered. There is a float switch at the bottom of the tank which triggers the Aqua stop if there is a leak. Please test this: pull the device forward a little and tilt it 45° forward. And watch the bottom of the unit for water to flow out.
I also ask you a little bit of patience. We have too many questions. Therefore it sometimes takes time until we answer.
Do you still have questions? I'm waiting to hear back. Greetings Erdal
Okay then it is good then you have no leakage from your device.
Then can you describe to me exactly when this message comes to check with water? What happens when you start a program is the lower pump running?
Okay then it is possible that the heating is faulty or not in order. It is also possible that the water inlet level switch is defective. Please test this: start its program at best 60° program. After 5-10 minutes, open the door and pour 2 litres of water into it. And then let the program run to the end. Please report what exactly happens.
If this were a clogged water supply, the appliance would not start at all. There is certainly water coming in, but it may be that it is switched off too early. That's why we're going to test it.
If you have added water, you will have to wait a little bit longer until the water has warmed up. It will not heat up immediately within 8 minutes.
ok i wait.
Okay we have now tested the level switch with the implementation. The level switch is then also OK. But the heating is probably defective. The heating is usually integrated in the circulation pump. The circulation pump with heating costs between 90-150 € depending on the component and the type of construction. How old is your device?
It is a real pity the device is not even that old. Like I said, I rather think that the heating is not ok.
Yeah, we're not going out. We only work online. Do you have any further questions can I help him?
All right, well, good luck with that.
If you don't have any further questions please click on the five stars in the top right corner to hear me close the request.
I thank you and wish you a nice day. Stay healthy.
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