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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3335
Experience:  18+ years experience as Appliance Tech.
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I have a Hotpoint washung machine, it is a WD72s from 2002,

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hello...I have a Hotpoint washung machine
JA: Do you know the model of your Hotpoint appliance? How old is it?
Customer: it is a WD72s from 2002
JA: How long has this been going on with your Hotpoint appliance? What have you tried so far?
Customer: it has just finished a no 13 drying synthetics which took a loner time than usual and now I cant open the door. Any ideas?
JA: Anything else we should know to help you best?
Customer: not really...never happened before

Hi,

Welcome to Justanswer … my name is ***** ***** I will help you today!

I am sorry to hear you are having trouble with your appliance.

Hopefully, we can get this resolved quickly.

Please leave it unplugged for around 30 minutes then try to open the door.

If after 30 minutes it won't open check this VIDEO to open the door.

Please let me know how it goes.

The £16 phone call message is automated and not sent by me.

You may not accept the automated phone call request.

If you have any further questions, please do not hesitate to ask!

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