Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.
We are manufacturer independent experts who answer technical questions.
This is of course not okay and very annoying. I try to help you as much as I can.
Significance of the error:
Error message E24 means that the circulation pump is still detecting a water level even though the water should have been pumped out. It is conceivable that there is a foreign body in the drain pump which would prevent pumping out. In much more frequent cases, however, the detection via the circulation pump is faulty because the pump runs stiffly due to wear. If there is no foreign matter in the discharge pump and the discharge pump is not faulty, the circulating pump must be replaced.
This error is very complicated. It usually requires a technician to check it professionally and decide which component is defective. It is really possible that the circulating pump is defective. If you think the drain pump is running and pumps all the water out, then the circulating pump is 90% defective.
I'm asking you to be a little patient. We've asked too many questions. That's why it sometimes takes time to answer.
Do you have more questions? I'm waiting to hear back. Greetings Erdal