Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer. I would like to try to help you. I am an expert from Germany working with language translation program seems to be this regarding I ask for your understanding. Telephone service is provided automatically by the system. Just ignore it. I cannot make a phone call.
We are manufacturer independent experts who answer technical questions.
This is of course not okay and very annoying. I try to help you as much as I can.
It could be that the engine or the heater is causing these faults. Most of the time the heater is defective and as soon as it starts to heat up the fuse blows. Or the carbon brushes on the motor are so worn out that a short circuit is caused.
I have read that the program drain and rinse runs well.
What happens if you start the program What happens if you start the program spin and drain?
I'm asking you to be a little patient. We've asked too many questions. That's why it sometimes takes time to answer.
Do you have more questions? Please answer me. Since the question remains open as long as you communicate with me and complete it. I am waiting to hear back. Greetings Erdal
Let the complete program finish when it is finished then try again to start a program but with 30-40° wash. Then we test the heating.
Okay, I'll wait for you to write me a note.
And is the Spin and drain program over?
Yes then I must unfortunately inform you that the heating is defective. The other components are ok, but the heating is defective. It must be replaced. Do you have any more questions? Can I still help him?
Here is a link for the service centre.
Because of COVID-19 the telephone hotline has been blocked. But in any case you can send a message via e-mail. You can then also book a repair. Do you have any further questions? Can I help you further?
All right, well, good luck and success with that.
If you don't have any further questions please click on the five stars in the top right corner to hear me close the request.
I thank you and wish you a nice day. Stay healthy.
You are always welcome at JustAnswer
Thanks you too