Appliance Repair Questions? Ask a Technician for Answers ASAP
Good morning, welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today.I will just review your question and reply with detail and, probably, some questions for you._____If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.
So that I can give you accurate guidance, I will need to know the exact model of the model - this is shown on a rating label, somewhere on the casing or, if you have a flap, behind that.
On your Boss receiver, do you see it react to an increase in temperature at the room thermostat? Does it click? If so, does the boiler react at all? If so, could you describe what you see and hear? Is there any status and/or fault indication on the boiler display?
Is this your boiler, or a customer's?
Please take me through the test you did to prove that the transfer pump is ok.
Are you still looking for the model number?
Where is the control that you're moving to run?And what is "fan-gnome"?
OK. Please tell me the make and model of the control that you're using.
My apologies - you did give the model of that at the very beginning.Bear with me for a few minutes.
The fault appears to be in either the Boss receiver (the BR1), or the boiler.By experience, it's usually the receiver that's fault, but you need a multimeter (or equivalent) to determine which it is.
There is another way...
I'm just typing out the steps for you...
1. Power off the system;2. Unmount the BR1 receiver from its backplate;3. Disconnect the wire from terminal L1 and connect it to the LX terminal.4. Power on the system and see if the boiler responds to the heating demand.
Yes that's right.
Um, are you going to tell me the warning code?
That's fine - the boiler will do that for up to 15 minutes, with minimum heating output.When it has done that, does it respond to the heating demand created by bypassing the receiver, i.e. do you get heat at the radiators?
I don't understand "receiver off", but if the heating is now working then it shows that the boiler isn't faulty, so I would say that the receiver is faulty and needs to be replaced.You don't have to buy the same brand and model again - you can choose anything you like. You're going to have to buy a set that includes the wireless thermostat anyway.
You're welcome :-)Do you have any other questions? Are you happy with reinstating the receiver connections (with the power off) when you're ready?
Thank you for your kind bonus :-)